Case routing
Start with the problem and deadline.
This public form is for scoping only. Do not attach or paste passwords, API keys, personal records, tax files, laboratory data or other regulated material.
What happens next
Saxum reviews fit, required authority, deadline and the minimum information needed to reproduce the case.
What you will not be asked for
Portal passwords, MFA codes, unrestricted production access or unnecessary personal data.
What a good first reply contains
A clear scope, price, responsibility split, secure-transfer method and list of unresolved professional questions.
Existing customer
Need control-room access?
Client access is provisioned during onboarding and stays separate from public assessment forms.
Client access help